Contact

We’re here to help you get a clean, compliant, pest-smart compost setup that fits your space and lifestyle. Whether you need a quick recommendation or help troubleshooting odors or fruit flies, reach us anytime at [email protected].

Response time: We typically reply within 1–2 business days. Please include your location (city/region), housing type (apartment, balcony, yard), estimated scrap volume, known wildlife/pest concerns, and any city/HOA rules you’re aware of so we can give specific guidance.

Partnerships & Press: For product submissions, testing requests, rebate program collaboration, or media inquiries, email [email protected] with “Partnership” or “Press” in the subject line.

FAQ Q: Can I get a personalized bin recommendation? A: Yes. Share your climate/region, housing type, scrap volume, and pest/wildlife concerns. We’ll point you to a BinMatch profile and specific bins or methods that fit, plus any accessories to prevent odors and pests.

Q: Do you offer phone support? A: We currently provide support by email to ensure you receive clear, documented steps and links. If a call would help, we may schedule one after reviewing your details.

Q: Do you sell bins directly or handle returns? A: We don’t sell products directly. When we link to retailers, their shipping and return policies apply. We’ll still help you assess fit, setup, and troubleshooting to make the most of your purchase.